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Privacy Notice

Last updated July, 2025

1. Who We Are

Fierce Photography ("we", "us", or "our") is committed to protecting your privacy and handling your personal data responsibly. If you have questions about how we handle your data, contact us at:
📧 studio@fiercephotography.co.uk

2. What Information We Collect

We collect the following types of personal data:

Information you provide directly:

  • Name, email address, phone number, billing/shipping address

  • Payment details (processed securely by Wix.com)

  • Testimonials or reviews (with your consent)

  • Any data submitted through contact or booking forms

Automatically collected data:

  • IP address, browser/device type, pages visited, time on site

  • Location data (based on IP address)

  • Cookies and tracking technologies (see section 7)

3. Legal Bases for Processing

We process your data under the following legal bases:

  • Consent: e.g. for email marketing, cookies

  • Contract: to fulfil bookings or orders

  • Legal obligation: e.g. for tax, financial recordkeeping

  • Legitimate interests: e.g. to improve our website or protect our services

4. How We Use Your Information

  • Process bookings, orders, and payments

  • Respond to enquiries or feedback

  • Send updates, marketing (if opted in), or legal notices

  • Improve website functionality and user experience

  • Prevent fraud and maintain site security

5. Sharing Your Information

We only share your data with:

  • Trusted service providers, such as Wix, payment processors, analytics tools

  • Legal authorities, if required by law

  • We do not sell or rent your data to third parties

All third parties are required to comply with data protection laws and only process data per our instructions.

6. International Transfers

We may transfer your data outside the UK if our service providers (like Wix) are located abroad. In such cases, we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses).

7. Cookies & Tracking Technologies

We use cookies to:

  • Analyse website traffic and usage

  • Provide a smoother user experience

  • Enable marketing/retargeting (if you opt in)

You will be asked to consent to non-essential cookies when you visit our site. You can change your preferences anytime using your browser settings.
👉 [Link to Cookie Policy or banner]

8. How Long We Keep Your Data

We keep your data only for as long as necessary:

  • Order/payment records: 6 years (legal requirement)

  • Marketing data: until you unsubscribe

  • Website analytics: typically 26 months (Google default)

When no longer needed, data is securely deleted or anonymised.

9. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain types of processing

  • Withdraw consent (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO):
    https://ico.org.uk/make-a-complaint/

To exercise your rights, contact us at: studio@fiercephotography.co.uk

10. Security

We take appropriate security measures to protect your data, including:

  • Encryption (e.g. SSL on website)

  • Secure third-party processors

  • Access restrictions for staff

No system is 100% secure, but we follow best practices to reduce risk.

11. Children’s Privacy

We do not knowingly collect or process data from children under 18. If you believe a child has provided us with personal data, please contact us to delete it.

12. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

13. Contact Us

If you have questions about this policy or your personal data, contact us at:
📧 studio@fiercephotography.co.uk
🌐 www.fiercephotography.co.uk

 

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