Terms and Conditions
📄 Fierce Photography Terms & Conditions
Revised: July 2025
1. Booking & Acceptance
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Your booking is confirmed once a non-refundable deposit is paid.
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Payment of the deposit constitutes acceptance of these Terms & Conditions and creates a legally binding contract.
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We may update these Terms with reasonable notice; continued use after such notice implies your acceptance.
2. Governing Law & Dispute Resolution
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This contract is governed by English law and any disputes will be resolved in the courts of England and Wales.
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If there’s a dispute, we will first seek mediation before resorting to litigation.
3. Booking Date, Rescheduling & Cancellations
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Deposits are non-refundable but are transferable if you provide at least 7 days’ notice to reschedule.
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Rescheduling within 7 days may incur a £49 adjustment fee.
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Cancellations with less than 7 days’ notice may result in the deposit being lost.
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If we need to cancel or reschedule, we’ll aim to offer an alternative date or issue a refund.
4. Pricing, Payment & Cooling-Off Rights
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All prices are in GBP (£), as agreed at booking.
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Deposit secures your booking; full balance is due before images are released.
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Payment methods: Bank Transfer, Card via PayPal or website, or cash in-studio.
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Payment plans: Available at the studio’s discretion. Images are released only after final payment.
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Under UK law, booking of photography services means you do not have a 14-day cooling-off period once the service has begun or the shoot date has passed.
5. Loyalty Scheme
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Free to join; earn 250 points per photoshoot booking.
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Points equate to rewards (e.g. £1 credit per 10 points). Non-transferrable and no cash value.
6. Health & Safety
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Inform us of infectious illnesses, allergies, or medical conditions before your session.
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If ill with a contagious condition, reschedule once fully recovered to protect staff and clients.
7. Session Timing & Conduct
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Arrive promptly; sessions shortened if more than 15 minutes late.
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More than 30 minutes late without notice may result in cancellation with no refund.
8. Photographer’s Creative Control
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Photographer decides on creative aspects—lighting, location, poses, style.
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You give the photographer full creative and editorial rights on images.
9. Image Selection & Retouching
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Photographer’s choice of final images is final.
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Additional editing or special requests may incur extra charges and delay delivery.
10. Image Delivery, Fulfilment & Archiving
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All orders are final and non-refundable, due to the custom nature of our work.
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Offer discounts only during the initial ordering window.
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Typical delivery is 3–6 weeks after full payment.
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Images are archived for 8 weeks after delivery, after which they may be deleted. Clients must backup digital files themselves.
11. Intellectual Property & Usage Rights
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All copyright belongs to Fierce Photography under the Copyright, Designs and Patents Act 1988.
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You may share images online only after purchasing them.
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No copying, screenshotting, or modifying unreleased images.
12. Data Protection & GDPR
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We comply with UK GDPR and the Data Protection Act 2018.
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We process your data only as described in our Privacy Policy.
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Images will not be used publicly without your explicit permission.
13. Liability
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Our liability for any loss or damage is limited to the total fees paid.
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We do not accept liability for indirect or consequential losses.
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If technical failure or other issues affect your shoot, your sole remedy is a refund of fees if we cannot reschedule.
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We are not responsible for personal injuries; clients follow our instructions at their own risk.
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We hold Public Liability Insurance.
14. Contingency – Photographer Incapacity
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If the photographer becomes unavailable due to unexpected illness, we will either:
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Offer a suitable replacement, or
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Refund your fees if no replacement is agreed.
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15. Complaints
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Please send complaints to: studio@fiercephotography.co.uk.
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We aim to acknowledge receipt within 5 business days and respond with a resolution within 14 days.nn within 14 days.
